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INV-4471 shows 14 pallets, we shipped 12

Tom Becker <tom.becker@alderfinch.example> · 2h ago

Hi Dana, INV-4471 for the 26 September pickup bills us for 14 pallets of storage and handling, but our shipment was 12 pallets (BOL attached shows 12). Can you check and send a corrected invoice? Our month-end close is on Friday so we'd like to sort it before then. Thanks, Tom Becker Accounts Payable, Alder & Finch Retail

Drafted reply

confidence 88%

Summary

Alder & Finch says INV-4471 bills 14 pallets for the 26 September pickup, but their BOL shows 12. Tom wants a corrected invoice before Friday's month-end close.

Action items

Check the receiving record for the pickup
Send a corrected invoice before Friday

✓ Sent to your task list (demo) 32m ago · tasks

Key points

INV-4471, 26 September pickup
Billed 14 pallets, BOL shows 12
Month-end close on Friday

Why this priority

Billing dispute from a customer with a month-end deadline on Friday. (90% sure, sentiment neutral)

Past replies it drew on

Invoice question INV-4302 · match 14.84
Hi Tom, You're right to query it. Our gate log shows the truck checked out at 11:52, so detention should be 1 hour, not 3. I've asked finan…
POD for order 88213? · match 6.49
Hi Tom, The signed POD for order 88213 is attached. Let me know if your AP team needs anything else to release payment. Dana Ruiz Operatio…

Follow-up

Due in 23h · all follow-ups