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Inbox Agent

Morning digest · Tuesday, 06 October 2026

2 things need you first.

5 replies are drafted and waiting for approval, 1 follow-up is due, and 3 promotional or suspicious emails were filtered out. 3 new emails still to triage.

Act on first

  1. URGENT: reefer unit failed on load 6120 — Priya Nair
    The reefer on load 6120 failed after Joliet and the trailer is at 7°C with 22 pallets of dairy. Priya needs a decision by 3pm: replacement trailer or cross-dock at Gary.
    Decide replacement trailer vs Gary cross-dock before 3pm
  2. INV-4471 shows 14 pallets, we shipped 12 — Tom Becker
    Alder & Finch says INV-4471 bills 14 pallets for the 26 September pickup, but their BOL shows 12. Tom wants a corrected invoice before Friday's month-end close.
    Check the receiving record for the pickup

Replies waiting for you

  1. URGENT: reefer unit failed on load 6120 — Priya Nair
  2. INV-4471 shows 14 pallets, we shipped 12 — Tom Becker
  3. Q4 quote: Chicago to Columbus and Indianapolis lanes — Marcus Ojo
  4. Move Thursday's dock review to Friday 10am? — Sam Patel
  5. September freight accruals: please confirm by Friday — Lena Hart

Follow-ups due

  1. POD for order 88213? — Tom Becker

For your information

  1. This week: peak season capacity, port congestion, and LTL rates — Peak capacity is expected to tighten from mid-November; West Coast port dwell is 3.2 days; 2027 LTL rate increases average 5.9%.
  2. Fuel surcharge table for October — Ridgeline's October fuel surcharge is 31.5% of linehaul, down from 32.1%.